One of our partners/customers is a an expert at ACT. We’ve teamed up with him because he provides a service that actually means you can make money out of your existing work efforts. You know that copy of ACT you bought a few years ago, installed and then left to gather dust – he helps you make it work.
CRM is fantastic, it works well and it means you can squeeze information and therefore sales out of customers and your campaigns. Trouble is, many people don’t use it. Shame on you!
But why don’t people use it? What’s the big deal with using some software that has been proven to actually increase your sales and mean that you know what you’re talking about when a customer calls. I’ll tell you – it can be complex.
CRM can be horribly complex and this puts many people off and so it’s no surprise that after the little blue line has zipped across the installer screen and you’ve clicked on ‘launch ACT’, you sit at it wondering what to do next. I mean, that manual over there is about 300 pages thick and the online help is daunting too. As a sales person, I just want to sell, I don’t want to become an IT expert.
This is where ACT Training comes in. Just a day spent learning how to use this amazing tool will boost your confidence and give you the ability to really get to know your software and thus your clients. The ability to follow up on calls that your colleagues have made and actually know what they were talking about is a boon. In fact, it’s essential.
Jeff Granger is a master at this sort of stuff and he can ensure you know what to do and how to do it. A small investment of a day of training could reap rewards well into the future so dust off the software, load it up and boost your sales today – heck, in the current climate, you need ‘em!
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